Hey it’s Bon here with some answers on the logistics side of things!
HOW LONG IS THE CAMPAIGN FOR?
right now the campaign is set to close at oct. 24th but it may be extended depending on reaching campaign tier levels. announcements will be made throughout social media.
HOW IS SHIPPING BEING HANDLED?
Shipping depends on when all manufactured merch arrives, right now it is set to begin mid-nov since i will be mainly using local shops in california, US and baja cal, mexico. shipping is be sent out either in united states or mexico depending on shipping prices.
heads up that any tariffs or import fees is to be paid by customer.
WHERE ARE YOU SHIPPING TO?
Right now Current Shipment suspensions: any other country and area with no post office access, due to war, strikes, technical issues, natural disasters etc. the “Middle East” – including Iran, Iraq, Palestine, etc. – all shipments, including snail mail, are impossible; Saudi Arabia, Emirates, Israel are possible.
due to PPWR law, no shipping to European union countries.
NEED TO MODIFY YOUR ADDRESS OR ORDER?
need to make changes to your order or to the shipping address? reach out to me so that i can make necessary updates before ship off (ibonevon@gmail.com)
I MADE A ORDERED BUT I WANT TO ADD MORE!
ordered a bundle but later realized you want to add more? reach out to me (ibonevon@gmail.com) so that i can generate a free shipping discount code for you to use on your additional purchases so that you don’t have to pay double-shipping.
WILL THERE BE AN AFTER SALE?
there is expected to be an after-sale, but not guaranteed. the current plan is for there to be bundles available for purchase alongside future pre-order campaigns (like for BINA’s UPCOMING BPJ and DTOK campaign that is likely to open in in december).
WHAT IF I RECEIVE THE BUNDLE AND THERE’S AN ISSUE?
every order is packed with lots of love so i want to make sure your order comes to you safely. if you noticed something wrong with your order, make sure to reach out to me (ibonevon@gmail.com) within one week of receiving your order so that i can coordinate replacement or refund in a timely fashion.
GOT A QUESTION?
Contact bon at ibonevon@gmail.com for any questions you got!